FAQ

Find commonly asked questions here. Email us if your questions are not answered.

Collapsible content

1. Are all your bracelets handmade?

Yes, every piece is handcrafted with care. From wire wrapping to stringing, each crystal bracelet is unique.

2. Are your crystals genuine?

The crystals are sourced from trusted suppliers. However, not all crystals are naturally found and some are lab-made due to the crystal’s Mohs hardness scale.

3. How do I know which bracelet size fits me?

Most of our bracelets are made in standard sizes, but we also offer adjustable options with additional fees. Please refer to our Sizing Guide or contact us for custom sizing if you need something more specific.

4. How do I care for my crystal bracelet?

Handle your bracelet gently and avoid dropping it. Keep it away from harsh chemicals, perfumes, or prolonged water exposure. For a more detailed explanation, read our article here.

5. Can I wear my crystal bracelet every day?

Yes! Our bracelets are designed for everyday wear. However, since some crystals are softer or more porous, we recommend removing them during activities like swimming, showering, exercising, or cleaning.

6. Do crystals really have energy?

Many people believe crystals carry unique vibrations that can support balance, focus, or well-being. While experiences may vary, we always encourage you to choose the stones that resonate most with you. Even if you don’t subscribe to the idea of crystal energy, their natural beauty, colors, and textures make them classic accessories. Whether you’re drawn to their meaning or simply love the way they look, our bracelets are crafted for anyone who appreciates both intention and aesthetics.

7. Do you offer custom designs?

We currently do not offer custom designs, however, it is in our roadmap and we would love to offer that option soon.

8. Will my bracelet look exactly like the picture?

Since each crystal is natural and handcrafted, slight variations in color, texture, or pattern are normal and part of what makes your piece unique.

9. There are issues / imperfections with my product.

Send us a DM with images or videos so that we can help with identifying the problem. Just a heads up, crystals naturally have little inclusions or tiny cracks which makes each piece unique and not considered defects.

10. Are your bracelet materials made of real metals?

All materials used to craft our pieces are currently gold and silver-plated, which may naturally oxidize over time. We’re committed to bringing you the finest quality jewelry and continually exploring higher-grade materials to enhance our collections. Our goal is to offer beautiful, lasting pieces you’ll love wearing every day.

Question not answered?